Privacy Policy for KW Design Studios
Effective Date: 24th September 2024
This Privacy Policy explains how KW Design Studios (“we,” “our,” or “us”) collects, stores, uses, and protects your personal information when you use our website www.KWDesignStudios.com (“Website”). We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other relevant laws.
By using our Website and services, you consent to the data practices described in this Privacy Policy.
1. Data Controller
KW Design Studios
Address: 2 Dunley Way, Lutterworth, LE17 4NP
Email: [email protected]
2. Information We Collect
We may collect and process the following types of personal data:
2.1. Information You Provide Directly
- Contact Information: When you fill out forms, place an order, or subscribe to our newsletter, you may provide personal data such as your name, email address, billing and shipping addresses, and phone number.
- Order Details: We collect details of products you order from us, including personalized mug specifications.
- Payment Information: We do not store your payment information directly; however, third-party payment processors may collect your payment details as part of processing transactions.
2.2. Information Collected Automatically
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your interactions with the Website, improve user experience, and gather analytics on Website usage.
- Device and Usage Information: We may collect information about your device, browser, IP address, and how you interact with our Website, such as pages viewed and time spent on the site.
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing Orders: To fulfill your orders, including handling payments and delivery.
- Communication: To communicate with you regarding your order, inquiries, or subscription.
- Marketing: With your explicit consent, we may send you promotional emails about new products, offers, or other information related to KW Design Studios.
- Improving Services: To analyze Website usage, troubleshoot issues, and improve the functionality and user experience of the Website.
- Compliance: To comply with legal obligations and resolve disputes if they arise.
4. Legal Bases for Processing
We process your data under the following legal bases as outlined by GDPR:
- Contractual Necessity: To fulfill the orders you place on our Website.
- Consent: When you voluntarily provide us with personal data for marketing communications.
- Legitimate Interests: To enhance our Website functionality and services, and to communicate with you regarding your queries or orders.
- Legal Compliance: When processing is necessary to comply with legal obligations.
5. Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
- Service Providers: We use third-party providers for order fulfillment, payment processing, and marketing services. These providers are required to maintain the confidentiality of your information and are not permitted to use your data for purposes other than providing services to us.
- Legal Requirements: We may disclose your data if required by law, legal proceedings, or to protect our rights, safety, or property.
6. Data Storage and Security
We take appropriate technical and organizational measures to ensure the security of your data. This includes:
- Data Encryption: Personal information transmitted through our Website is protected using encryption protocols.
- Access Control: We limit access to your personal data to authorized personnel only.
- Data Retention: We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. For example, order details will be stored for tax and legal reporting purposes for up to six years.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You can request access to your personal data that we hold.
- Rectification: You can request corrections to any inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data where there is no legal basis for us to continue processing it.
- Restriction: You can ask us to limit the processing of your data in certain circumstances.
- Data Portability: You can request the transfer of your data to another service provider in a machine-readable format.
- Objection: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: You have the right to withdraw your consent for any data processing that is based on your consent at any time.
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can manage cookie settings through your browser settings.
For more information, please refer to our [Cookie Policy] (or include a specific section in your privacy policy if no separate cookie policy exists).
9. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices or content of other sites. We recommend reviewing the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or service offerings. Any updates will be posted on this page, and we encourage you to review it regularly.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
KW Design Studios
Email: [email protected]
Address: 2 Dunley Way, Lutterworth, LE17 4NP, United Kingdom